Frequently asked questions
Do I need to take a hearing test before buying?
Do I need to take a hearing test before buying?
No, you do not have to take a hearing test before purchasing.
Our hearing aids are developed with cutting-edge technology to work for nearly everyone. With our volume controls and different sized ear tips included with your order, you can rest assured that your Sweevly CIC Hearing Aids will fit comfortably, and give you the results you need, without having to see an audiologist or take a hearing test.
Do I need a prescription before purchasing?
Do I need a prescription before purchasing?
No. There is no prescription needed for purchasing Sweevly CIC Hearing Aids. Anyone with perceived mild to moderate hearing loss can order them, as long as they are at least 18 years old.
What if it doesn't work for me?
What if it doesn't work for me?
Our device comes with a 30 Day Risk Free Guarantee . We're incredibly confident that you'll get crystal clear hearing with our device, but if you don't, please contact support@sweevly.com within 30 days of receiving the product and we will issue you an immediate refund.
Will they fall out of my ears?
Will they fall out of my ears?
Our hearing aids fit snugly into your ears and they'll comfortably stay in place all day long.
What’s the size and dimension of these hearing aids?
What’s the size and dimension of these hearing aids?
They're 0.8 inches long by 0.5 inches wide, making them one of the smallest hearing aids available. You'll also get 6 different sizes of ear domes / tips with your order to make sure our hearing aids fit you perfectly, even with a small or large ear canal!
How long does it take to recharge?
How long does it take to recharge?
Charging time is approximately 3-4 hours.
Do you offer a warranty?
Do you offer a warranty?
On top of our 30-Day 100% Money-Back Guarantee , we include a FREE 1 Year Warranty on all orders. Even though our hearing aids are made to last for years, we want our customers to have the best experience possible and feel safe when they purchase from us. Our warranty covers all kinds of damage, including: damage from sitting, standing or dropping, water damage, & more.
If your product gets damaged within 1 Year of placing your order, simply reach out to support@sweevly.com and we will send you a replacement.